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Overview
SmartAgent is an online system, reduces the operational risk associated with traditional vending systems. This product provides standard interface to utility’s existing system like CIS and billing system and can interacts with these system for different business process of utility like contract management, debt management, tariff management and etc.
System Architecture
Functions of System
· Efficient Scratch Card Management
· Efficient Scratch Card vending 
· Providing Standard interface to existing system in utility
· Multi-level authorities
· Management of Third-party, POS and retailer vending
· Multi-languages
· Modern and up-to-date architecture
· Compatibility with low speed telecommunication networks
· High security and hack-proof design and implementation
· High level of scalability; On-line updating capability
· Fully open and platform independent
· Fully open and platform independent, Supports all STS meters (Water, Electricity and Gas), Can supports non-STS systems and Run on any OS, DBMS and …
· Zero dependency of utility to provider
· User friendliness and ease of use with multiple management and technical level of reports
System Interface
